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General Terms of Service

Article 1 : These  General Terms of Service legally frame the use of the services of the website (hereinafter “the website”) by the users (hereinafter “the User”).

Article 2: Identification

2.1 Website (hereinafter “the website”):

2.2 Owner (hereinafter “the owner” or HYDROPROCESS): HYDROPROCESS, a limited liability company with a capital of 1,000,000.00 €, whose head office is located at 9 RUE ANTOINE-HENRI BECQUEREL, 71100 CHALON-SUR-SAONE, registered with the Chalon-sur-Saône Trade and Companies Register under number 491 130 852, represented by Mr. Philippe Dereims acting with the necessary powers as co-manager. Phone number: 03 85 99 12 40, email address:

2.3 Host (hereinafter “the host”): OVH SAS with a capital of 10,174,560 € RCS Lille Métropole 424 761 419 00045. Head office: 2 rue Kellermann – 59100 Roubaix – France

Article 3: Website Access

Access and use of the website are subject to these General Terms of Service (hereinafter “GTS”) which the User is deemed to have expressly accepted upon accessing and using the website. HYDROPROCESS reserves the right to suspend or terminate, at any time, the use of the website in the event of a breach by the User of these GTS.

Access to the website and its use are reserved for strictly personal use. You commit to not using this website and the information or data therein for commercial, political, advertising purposes, and any form of commercial solicitation, including unsolicited emails.

Article 4: Intellectual Property

The brands, logos, images, information, texts, and all content of the website exclusively belong to HYDROPROCESS. Without prior and explicit authorization from HYDROPROCESS, the User is prohibited from reproducing, representing and/or using, modifying, copying, translating, reproducing, selling, publishing, exploiting, and disseminating in digital format or any other format known or unknown to date, any part of these elements present on the website.

Violating these mandatory provisions subjects you and all responsible parties to the criminal and civil penalties provided by law, especially by the Intellectual Property Code.

Article 5: Responsibilities

HYDROPROCESS implements means and measures necessary for the proper functioning and maintenance of continuity and quality of the website.

HYDROPROCESS reserves the right to modify, evolve, interrupt, or stop the service at any time for any reason. Its liability cannot be engaged as a result, and the User cannot claim any damages or interests.

Despite regular updates, HYDROPROCESS’s liability cannot be engaged in case of modification of administrative and legal provisions appearing after publication. The same applies to the use and interpretation of the information provided on the platform.

HYDROPROCESS disclaims all liability regarding any viruses that may infect the User’s computer equipment after using or accessing this website.

HYDROPROCESS cannot be held responsible in the event of force majeure or the unforeseeable and insurmountable act of a third party.

Article 6: Hypertext Links

Users may set up hypertext links to all or part of the website, authorized by the owner. Any link should be removed upon simple request from the owner.

This website may contain links to external websites. The website owner declines all responsibility for the content or privacy policies of these external websites.

Article 7: Collection of Personal Data

By accepting these GTS, the User and HYDROPROCESS commit to respecting the terms and conditions for the protection of personal data.

Your data is collected by HYDROPROCESS. Personal data refers to any information relating to an identified or identifiable natural person. The personal information that may be collected on the website is mainly used by the owner to manage relations with you.

HYDROPROCESS takes measures to ensure the protection and confidentiality of the Personal Data it holds or processes in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of personal data (GDPR).

The personal data collected includes: name and surname, address, email address, phone number, company, department, position held.

Article 8: Right of Access, Rectification, and Dereferencing of Your Data

In accordance with European regulations, users have the following rights:

  • Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users’ Personal Data: Users have the right to access Personal Data concerning them held by HYDROPROCESS and request its correction or update.
  • Right to erasure of Users’ Personal Data (Article 17 GDPR) when they are no longer necessary, the User has withdrawn their consent, the User opposes the processing, the processing is unlawful, or to comply with a legal obligation.
  • Right to withdraw consent at any time (Article 13-2c GDPR) if this processing is based on consent.
  • Right to limitation of processing of Users’ Personal Data (Article 18 GDPR).
  • Right to object to the processing of Users’ Personal Data (Article 21 GDPR) when the processing is based on the legitimate interest of HYDROPROCESS.
  • Right to data portability of Personal Data provided by Users, when these Personal Data are subject to automated processing based on their consent or a contract (Article 20 GDPR).
  • Right to define the fate of Users’ Personal Data after their death and choose who HYDROPROCESS will communicate (or not) their Personal Data to a third party they have previously designated.

You can exercise this right by contacting us at the following address: 9 RUE ANTOINE-HENRI BECQUEREL, 71100 CHALON-SUR-SAONE

Or by email, at:

You can also contact our Data Protection Officer (DPO): Jules Thierry, who is available for any questions regarding the protection of your personal data.

Any request must be accompanied by a photocopy of a valid identity document signed and specify the address at which the owner can contact the applicant. The response will be sent within a month of receiving the request. This one-month deadline can be extended by two months if the complexity of the request and/or the number of requests require it.

Users can also file a complaint with the CNIL on the CNIL webwebsite:

We recommend contacting us first before filing a complaint with the CNIL, as we are at your complete disposal to resolve your issue.

Article 9: Use of Data


The User’s Personal Data may be processed by HYDROPROCESS employees, within the limits of their respective duties, exclusively to achieve the purposes stipulated herein.

Article 10: Data Retention Policy

HYDROPROCESS retains your data for the duration necessary to provide you with its services or assistance. To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information if necessary, even after we no longer need to provide you with our services.

Article 11: Cookies

The User is informed that during his visits to the site, cookies can be recorded on his computer.

What is a “cookie”? A “Cookie” or tracker is an electronic file placed on a device (computer, tablet, smartphone…) and read when visiting a website, reading an email, installing, or using software or a mobile application, regardless of the type of device used. The site may automatically collect standard information. All indirectly collected information will only be used to track the volume, type, and configuration of traffic using this site, develop its design and layout, and other administrative and planning purposes, and generally improve the service we offer.

If applicable, “cookies” from the site owner and/or third-party companies may be placed on your device, with your consent. In this case, upon first browsing this site, an explanatory banner on the use of “cookies” will appear. Before continuing to navigate, the client and/or prospect must accept or refuse the use of said “cookies”. The given consent will be valid for thirteen (13) months. The user has the possibility to deactivate cookies at any time.



Article 12: Applicable Law

These terms of service of the website are governed by French law and subject to the jurisdiction of the courts of the owner’s registered office, subject to a specific jurisdiction arising from a specific legal or regulatory text.

The Data Protection Act, dated January 6, 1978, The law for confidence in the digital economy, dated June 21, 2004, The General Data Protection Regulation or GDPR, which came into effect on May 25, 2018.